Energetix guarantees same-day shipping for orders placed by 2 PM ET (M-F). Any orders received after 2 PM ET are also shipped the same day subject to carrier schedules. Free shipping is provided for orders OVER $250. Free shipping orders are sent either UPS or USPS Priority Mail with a delivery expectation of 3 business days or less. Orders under $250 will ship by either UPS Ground or USPS Priority Mail for a standard rate of $8.75 unless an upgraded shipping option is chosen. Upgraded shipping charges are quoted for phone or web orders prior to the completion of the order. For a shipping estimate, please add the desired product to your cart or call Client Care at 800.990.7085.
Product Return Policy
Energetix accepts returns within 30 days of the original invoice date on unmarked, unopened products. To request a return, please contact Client Care at 800.990.7085 for a return authorization number and write this number on the outside of your shipping box. Returns must be shipped within 5 days from the issue date of the return authorization number. Energetix is not responsible for shipping expenses for returned product. Upon receipt of your product return, Energetix will issue a product credit to be used toward future purchases, less a 20% restocking fee. If you receive an order that is incomplete or damaged in shipment, you must notify Energetix within 5 days of receipt of the order.
We want to ensure the satisfaction of our clients. If you have any concerns about purchased products, please contact us at 800.990.7085.