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Shipping and Returns

Shipping Policy - Same-day shipping if you place an order by 2 PM ET (M-F), we guarantee that order will be shipped the same day. Free Shipping for orders OVER $250 (wholesale). Orders will ship by regular ground within the contiguous United States. UPS Flat Rate Ground shipping for orders $0 - $250.00 (In Continental United States).

Product Return Policy – Energetix accepts product returns within 30 days of the original invoice date. To make a return, please contact your Client Care representative to obtain a return authorization number, and write this number on the outside of your shipping box. Returns must be shipped within 5 days from the issue date of the return authorization number. Product returned for credit must be unmarked, unopened, have a securely fastened seal, and be accompanied by an original invoice or an invoice copy. Energetix is not responsible for shipping expenses for returned product. Upon receipt of your product return, Energetix will issue a product credit to your account, less a 20% restocking fee. This product credit is to be used toward future purchases. If you receive an order that is incomplete or damaged, you must notify Energetix within 5 days of receipt of the order.